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How minionbet Handles Your Account Privacy

Your account data — from your registered wallet details to your session activity — is handled with care. This page explains what we collect, why we collect it, and how you can request changes or removal at any time.

DANA wallet privacyOVO account dataGoPay transaction recordsCookie controlsData access requests
minionbet How minionbet Handles Your Account Privacy
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Login sessions are protected with OTP verification. If a new device attempts access, we send a confirmation code to your registered contact before allowing entry.

Cookie Usage

We use cookies to keep your session active and remember your preferred payment method — DANA, OVO, or GoPay. You can clear or block cookies through your browser settings at any time.

Data Retention

Your account data is kept while your account is active. After closure, we retain records for the period required under applicable regulations, then delete them from our systems.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or request deletion by contacting support via live chat or email with your account verification details.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Reach our account support team directly through the live chat window on the site. Available around the clock for data access, correction, and deletion requests.
Email Support Send your privacy request to our support email. Include your registered account details so we can verify your identity before processing any data change.
Account Settings Some data — like your registered contact number and e-wallet details — can be updated directly from your account settings page without contacting support.

Common Questions About Your Privacy on minionbet

We collect your registered name, contact details, and the e-wallet identifiers you use — DANA, OVO, or GoPay — along with transaction records and session data needed to operate your account securely.

We do not sell your personal data. Data is shared only with payment processors like DANA, OVO, and GoPay to complete transactions, and with verification services where required by applicable regulations.

Contact our support team via live chat or email with your account details. We will verify your identity first, then provide a summary of the data we hold on your account.

Yes. Submit a deletion request through live chat or email. We will process it after identity verification. Some records may be retained for the period required under applicable regulations before full removal.

Cookies keep your session active and remember your preferred payment method. They are not used to track activity outside our site. You can manage or clear cookies through your browser settings at any time.

Our support team is available around the clock via live chat on the site or by email. For account-level changes like updating your registered e-wallet, you can also use the account settings page directly.